Netgear Extender Troubleshooting

Netgear Extender Troubleshooting For Common Errors

In this article, we will focus on how you can troubleshoot Netgear Extender issues along with its easy to follow solutions.

Some of the common extender issues and its solutions are as follows-

Netgear extender is not working :

Firstly, many users encounter login problems as they are unaware of the correct login procedure. To do so, follow the steps as written below :

Power on your Netgear range extender by plugging it into an electric socket.

Now, connect the extender & WiFi device.
Next, open the network manager and then connect it to the “Netgear_ext” SSID.

Thereafter, launch any web browser.
Open the default login page of “mywifiext” – https://www.mywifiext.net/

Here, type your login credentials or create a new account, if you don’t have any. (You will see the option to create a new account below, proceed with your details and then click on OK).

Select the network which you would like to extend.
Now, select the “next” button.
Finally, click over the “finish” button.

Further, make sure that you enter the correct details and URL in the address bar. Moreover, ensure that your browser is updated to the latest version.

What to do if Netgear Extender keeps on disconnecting :

Reasons due to which your extender keeps on disconnecting are :

• Extender is not placed at the correct location.
• Cable connections are improperly placed.
• Hardware issue
• Old software
• Connected with the wrong network

Follow these solutions if your Netgear wifi extender is having these issues :

1. Having too many users :
Connecting too many users at a time can lead to too much traffic which can result in degrading of network speed or sometimes dropping too. Therefore, remove unnecessary devices.

2. Connecting with the correct WiFi network :
Ensure that you have connected your extender with your correct WiFi as sometimes unknowingly public hotspot can get connected.

3. Update the firmware :
Extender software gets old from time to time and becomes irresponsive which leads to patchy connection. Therefore, keep your extender software up-to-date.

4. Power-cycling :
Occasionally you should turn off the extender, remove the cord from the power supply and let it have some rest and then turn it on again.

5. Change the location :
Improper location can affect your network’s speed. While placing the extender, ensure that the place you have chosen is neat and clean. It should be at a central location and away from other devices which can create interference.

How to change Netgear Extender Password :

Follow these step-by-step instructions to change the Netgear Extender password :

Plug the power cord into the power supply and press the power button and wait until the LED light turns green.
As soon as it turns green, connect your extender and WiFi router either wirelessly or using a cable.
Turn on your device and connect it to Netgear_ext.
Open up any web browser, type “mywifiext.net” in the address bar, and press enter.
Now, you will land up at Netgear Extender’s login page. Here, enter your credentials in the given fields and click on log in.

Now, the Netgear Genie smart setup wizard will be visible on your screen.
Click on the settings section.
At the password field, type your new password and then click on apply.

Your changes will be saved within a couple of minutes.

How to factory reset Netgear Extender :

Before resetting your extender, ensure that you have a backup of admin password, network name, and security settings. It will make the reconfiguration process easier.

There are two methods by which you can factory reset the extender.

1. By using the button :

• Firstly, power on the extender.
• Have a paper clip or pin in hand.
• Find the reset button and press it.
• Wait for a few seconds until the extender gets restarted.

2. By using the web GUI :

• Turn on the power supply of Netgear Extender.
• Launch any Internet browser of your choice.
• In the address bar, type 192.168.1.250 and press enter.
• A login page will open, enter the required credentials into the fields.
• Now, click on the login button.
• Netgear extender’s dashboard will open. Move towards the setting section and look for the reset option.
• Click on yes and wait for a few seconds.

Netgear Extender is connected but no Internet access :

One of the most common issues that users face is the issue of “connected but no internet”. However, this can be easily resolved by going through the following steps-

• Check the wiring :
Firstly, make sure that all the wires are connected properly. Loose or improper wires can lead to improper functioning of the extender.

Therefore, before moving towards more complex or advanced solutions try this too. Power cycling can also turn out to be helpful in such scenarios.

• Change the location :
It’s necessary to place the extender at the correct location. Always place it away from location where other devices can emit radio waves. Further, avoid places such as behind the almirah, cupboard etc.

• Change the device :
Try switching to other devices such as mobile or tablet to check if the internet connectivity is there or not. Sometimes it happens that just a single device
becomes irresponsive.

How to update Netgear Extender firmware :

Software update fixes various issues and makes the extender work again properly. Follow this step-by-step guide to know how you can easily update the extender.

Before proceeding to update, ensure that you have the following :

Proper internet connection.
Extender should be placed correctly at the power socket.
Power LED should be powered on.

Follow this step-by-step guide to know how you can easily update the extender :

Power on the extender and ensure that its LED is showing green color.
Connect the router with the extender via an Ethernet cable.
Open up any web browser and go to the Netgear website and enter the model number of your extender.
Then, a list of available firmware updates will be visible on your screen. Click on the latest one and download it.
Save the file on your computer.
Now, launch any web browser and open mywifiext’s homepage.
Enter the credentials in the respective fields.
Log in and then click on the firmware update option.
Now, click on browse and select that downloaded file and click on upload.
The process for updates will begin.

Conclusion –

These were some of the easy to-go-through steps for troubleshooting your Netgear Wifi Extender. Follow all the instructions carefully and proceed.