Why does Canon printer Go offline?

Easy To Understand Canon Printer Offline Troubleshooting Guide

There are multiple reasons due to which your printer can go offline. In this article, we will explain solutions for all such problems. 

Things to Do when Canon Printer Show Offline:

  • Double click on the printer, then go to the printer menu and select cancel all documents.
  • There is a possibility that there is a stuck print job. This would cause the canon printer to go offline.
  • Try once again to set the printer back online, please try and print a test page.
  • Toggle, the printer off and then turn it back online.
  • Click the start menu, go to devices and printer.
  • Now right-click the printer icon.
  • Here, select what is printing in the drop-down menu
  • In the next screen click the printer tab.
  • Canon printer offline will have a checkmark which has to be removed so that the printer can get online.
  • If still your Canon printer shows an offline status, right-click on the Printer Spooler.
  • Right-click on printer spooler again and choose the properties tab.
  • Restart your PC, try to print the file and see if your printer works.
  • Click hardware and sound- then click devices and printers.
  • You can reinstall the canon printer driver software.
  • Please check your printer connectivity.
  • Check your printer and wireless connection.
  • Ensure your printer is connected well to Windows or Mac PC.
  • Check your printers wifi connectivity
  •  Ensure your wifi router is connected to the modem.
  • Wireless printers have a higher tendency of connectivity issues.
  • However wired printers are less prone to network issues than wireless printers.


Canon Printer Goes offline in Windows 10:

There are several reasons why canon printer goes offline in windows 10. Some of the m are-

  • Power and cables attached to the canon printer are not securely connected.
  • Network issues can be there if it is a wireless printer in Canon.
  • The windows setting which gives a printer the system accessibility may have an issue.
  • There is a possibility of a hardware issue in the printer itself.
  • For rectifying the network issue please ensure the IP address of the computer and printer match with each other.

If the Canon printer goes offline in windows 10, use the following steps to resolve the issue-

  • Right-click the Windows start button, then click on the device manager.
  • Select your printer from the list.
  • Right-click and select the update driver software.
  • Select the automatic and manual, depending on whether you have a driver on your system or not.
  • Allow the driver to be installed and reset properly.
  • Reinstalling the same driver may also work if the windows cannot find a newer version.
  • Always download the official printer driver.

If Canon printer goes offline due to ‘Windows Settings’, you can follow the below process to rectify the error-

  • Navigate to your control panel and  select ‘Devices and Printers’.
  • Right-click your printer and select the ports tab, please ensure the correct port is selected.
  • If you are using a USB port, it’s important that the correct USB port is selected.
  • If you are using a network then the network port should be selected.
  • The canon printer and the wifi should be connected to the same network to assist you to print.
  • Right-click the printer and see what is printing.
  • Select the printer and ensure that there is no check mark on the option of “use printer offline”. 
  • Go back to the control panel and select “network and sharing centre”.
  • Select “advanced sharing settings”.
  • Ensure that network settings are enabled.
  • The canon printer can also go offline if there is a hardware issue.
  • If you have a networked printer, try resetting the wifi setting or through the USB cable.
  • If by replacing a port or changing a USB cable it fixes the issue, you know what all to change and fix.
  •  However, if there is still an issue with the printer then there is a clear chance that either the printer driver is faulty or power cable is not working fine due to which the printer goes offline.

 

Canon Printer Goes Offline in Mac:

You can fix your printer offline issue in Mac by going through the below steps- 

  • Tap on the ‘Apple Menu’ and choose ‘system preferences’.
  • Then, click on “Printer and Scanner” option.
  • Then, from the list of printers select your Canon printer and click on “+” icon. 
  • This will now try to add the driver of your printer. 
  • Furthermore, confirm that your Canon printer is securely attached to your Mac either through wireless or ethernet connection.
  •  Now install the latest software for the Canon printer.
  • Also, check the printer tray for a paper jam and make sure that your printer has enough paper and all the papers are aligned properly.
  • Moreover, if the printer cartridge reflects low ink in nature, this means the cartridges need to be replaced with new cartridges.
  • If still, your Canon printer is not printing anything then there is a chance that your printer is having an hardware issue. 

Conclusion:

There are multiple troubleshooting steps outlined in the article by which you can easily fix your Canon printer offline error on Windows and Mac PC. Just ensure that the connection between printer and PC is stable through USB or WiFi.

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